ENHANCE YOUR CALL CENTER PERFORMANCE WITH NIGERIA’S #1 CONTACT CENTER SOLUTIONS
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UNMATCHED FEATURES OF OUR CALL CENTER SOFTWARE
Inbound & Outbound Dialer
Progressive, Predictive, and Manual Dialer
In-built IVR
Call Recording
Mobile Based Solution
Automatic Call Distribution
Web Dashboard Console
CRM/ WhatsApp Integration
Live Monitoring & Reporting
Voice Blasting
TRACK, COMPARE, AND MONITOR YOUR TEAM’S PERFORMANCE
TRACK, COMPARE, AND MONITOR YOUR TEAM’S PERFORMANCE
FALL IN LOVE WITH OUR BENEFITS
FALL IN LOVE WITH OUR BENEFITS
Real-time Forecasting
Get Realtime Stats on performance-based metrics No of Calls Attended, Ideal Time, Missed Calls, Call Scoring, Live Performance Reporting, and many more.
Amazingly Responsive
GoLive across multiple device operations for calling solutions via Single Window System, with CRM Integratable features.
Omnichannel Solution
Configure feature-rich contact center operations with customer engagement solutions like Whatsapp, Facebook, Email, Webchat, Voice, and many more.
Multi Trunk Connectivity
*astTECS Unified Solutions enables configuration across Multiple Channels (Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity).
Unlimited CTI Integration
Integrates your existing CRM, and other applications with Open Source *astTECS Dialer System – a One-Click Solution.
UX Customization
Customize the *astTECS Dialer as per the business needs or go with tried and tested Vertical Solutions, for Inbound & Outbound Calling at Affordable Cost.
Real-time Forecasting
Get Realtime Stats on performance-based metrics No of Calls Attended, Ideal Time, Missed Calls, Call Scoring, Live Performance Reporting, and many more.
Amazingly Responsive
GoLive across multiple device operations for calling solutions via Single Window System, with CRM Integratable features.
Omnichannel Solution
Configure feature-rich contact center operations with customer engagement solutions like Whatsapp, Facebook, Email, Webchat, Voice, and many more.
Multi Trunk Connectivity
*astTECS Unified Solutions enables configuration across Multiple Channels (Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity).
Unlimited CTI Integration
Integrates your existing CRM, and other applications with Open Source *astTECS Dialer System – a One-Click Solution.
UX Customization
Customize the *astTECS Dialer as per the business needs or go with tried and tested Vertical Solutions, for Inbound & Outbound Calling at Affordable Cost.
LOOKING TO SETUP/ UPGRADE YOUR CALL CENTER
LOOKING TO SETUP/ UPGRADE YOUR CALL CENTER
Seamless Integration with Enterprises Grade CRM, ERP
Flexibility to Login Anywhere, Anytime.
Provide your Sales & Call Center Agents with the industry’s best solution to login anywhere and anytime from Mobile or Laptop Devices. Whether they Work From Home or Office.
Remote Calling Solution
Mobile Based Call Center Solutions
Flexibility to Login Anywhere, Anytime.
Provide your Sales & Call Center Agents with the industry’s best solution to login anywhere and anytime from Mobile or Laptop Devices. Whether they Work From Home or Office.
Remote Calling Solution
Mobile Based Call Center Solutions
Live Dialer Dashboard – 360° Verticals
Configure the most efficient dashboard with Centralized VICIDIAL Mobile and Web based solutions for better agent productivity & monitoring, with seamless features for Domestic & International Calling.
Live Monitoring & Reporting
Live Call Listening
Live Dialer Dashboard – 360° Verticals
Configure the most efficient dashboard with Centralized VICIDIAL Mobile and Web based solutions for better agent productivity & monitoring, with seamless features for Domestic & International Calling.
Live Monitoring & Reporting
Live Call Listening
Explore our feature-rich solution
Explore our feature-rich solution
Unmatched features,
Transparent Pricing
- Available in Premise & Cloud Solution
- VOIP Minute with HD Voice Quality
- 91% Cost Saving on International Calls
- Global 24*7 Support Solutions
Unmatched features, Transparent Pricing
- Available in Premise & Cloud Solution
- VOIP Minute with HD Voice Quality
- 91% Cost Saving on International Calls
- Global 24*7 Support Solutions
Trusted by 2000+ Brands across 45+ Countries
Ready to boost your business to the next level!
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