CALL CENTER SOLUTIONS IN MIDDLE EAST
Comprehensive Call Center Solutions for Inbound, outbound, or blended call center.
*astTECS call center dialer helps to manage call centers efficiently, and enhance customer experience while reducing operational costs. The dialer gives complete insights into agent performance, and call analytics.
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UNMATCHED FEATURES
Inbound & Outbound Dialer
Progressive, Predictive, and Manual Dialer
In-built IVR
Call Recording
Mobile Based Solution
Automatic Call Distribution
Web Dashboard Console
CRM/ WhatsApp Integration
Live Monitoring & Reporting
Voice Blasting
Track, monitor, compare, and incentivize your team’s performance
Track, monitor, compare, and incentivize your team’s performance
FALL IN LOVE WITH OUR BENEFITS
Real-time Forecasting
Get Realtime Stats on performance-based metrics No of Calls Attended, Ideal Time, Missed Calls, Call Scoring, Live Performance Reporting, and many more.
Amazingly Responsive
GoLive across multiple device operations for calling solutions via Single Window System, with CRM Integratable features.
Omnichannel Solution
Configure feature-rich contact center operations with customer engagement solutions like Whatsapp, Facebook, Email, Webchat, Voice, and many more.
Multi Trunk Connectivity
*astTECS Unified Solutions enables configuration across Multiple Channels (Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity).
Unlimited CTI Integration
Integrates your existing CRM, and other applications with Open Source *astTECS Dialer System – a One-Click Solution.
UX Customization
Customize the *astTECS Dialer as per the business needs or go with tried and tested Vertical Solutions, for Inbound & Outbound Calling at Affordable Cost.
FALL IN LOVE WITH OUR BENEFITS
Real-time Forecasting
Get Realtime Stats on performance-based metrics No of Calls Attended, Ideal Time, Missed Calls, Call Scoring, Live Performance Reporting, and many more.
Amazingly Responsive
GoLive across multiple device operations for calling solutions via Single Window System, with CRM Integratable features.
Omnichannel Solution
Configure feature-rich contact center operations with customer engagement solutions like Whatsapp, Facebook, Email, Webchat, Voice, and many more.
Multi Trunk Connectivity
*astTECS Unified Solutions enables configuration across Multiple Channels (Analog, PRI, SIP, GSM Gateway, VOIP Minutes for HD Voice Connectivity).
Unlimited CTI Integration
Integrates your existing CRM, and other applications with Open Source *astTECS Dialer System – a One-Click Solution.
UX Customization
Customize the *astTECS Dialer as per the business needs or go with tried and tested Vertical Solutions, for Inbound & Outbound Calling at Affordable Cost.
Looking to Setup / Upgrade Your Call Center
Seamless Integration with Enterprises Grade CRM, ERP
Flexibility to Login Anywhere, Anytime.
Provide your Sales & Call Center Agents with the industry’s best solution to login anywhere and anytime from Mobile or Laptop Devices. Whether they Work From Home or Office.
Remote Calling Solution
Mobile Based Call Center Solutions
Live Call Bargin/ Call Recording
Live Dialer Dashboard – 360° Verticals
Configure the most efficient dashboard with Centralized VICIDIAL Mobile and Web based Solutions for better agent productivity & monitoring, with seamless features for Domestic & International Calling.
Instant Dynamic Graph
Realtime CRD Analysis
Live Call Listening
Explore our feature-rich solution
Explore our feature-rich solution
Trusted by 4500+ Brands across 45+ Countries
Trusted by 4500+ Brands across 45+ Countries
Market Leader for 13+ across Nations !
Our Happy Clients!
We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by *astTECS Bangalore. Around 10+ servers have been deployed.
Mr. Anand Mital
Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put in all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule.
Mr. Anuj Kochar
Would like to take this opportunity to thank astTECS for the smooth transition of our Call Center, we have recently had a call center dialer from astTECS which is not only efficient & faster, but we are also saving money each month. With the help of efficient, patient & professional training we quickly learned how to use the new system. I have no hesitation in recommending your services to my friends and other business contacts.”
Sheikh Suhaim Al Thani, Managing Director,
Unmatched features,
Transparent Pricing
- Available in Premise & Cloud Solution
- VOIP Minute with HD Voice Quality
- 91% Cost Saving on International Calls
- Global 24*7 Support Solutions
Unmatched features,
Transparent Pricing
- Available in Premise & Cloud Solution
- VOIP Minute with HD Voice Quality
- 91% Cost Saving on International Calls
- Global 24*7 Support Solutions
Ready to boost your business to the next level!
How can we work for you?
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