Empower your Business to handle more calls with our

Cloud Auto Dialer

Predictive Dialing | Preview Dialing | Click 2 Call | Inbound ACD | IVR

LET'S DISCUSS YOUR 'DIALER' REQUIREMENT!

Benefits of a wide range of *astTECS Cloud Auto Dialer

Drive more sales with our high-performance Outbound Dialers – & – Enhance customer satisfaction with inbound dialers

Zero Infra – Quick Setup

Set up quickly with minimal effort. Our OPEX-based model eliminates infrastructure costs, reduces overhead, and gets your call center running in no time.

Omnichannel Integration

Deliver a unified customer experience across all touchpoints. *astTECS hosted dialers connect you with customers via Voice, Webchat, WhatsApp, Email, Social Media, and SMS.

Remote Work Ready

Empower your agents to work from anywhere, anytime. With *astTECS cloud dialers, agents can handle customer calls using their phone, laptop, or softphone-any device with an internet connection.

Unlimited 3rd Party Integration

Seamlessly connect with any leading CRM—Zoho, Salesforce, LeadSquared, Vtiger, Microsoft Dynamics, and more. With one-click integration, manage calls more efficiently and deliver superior customer service.

Ensuring Security & Continuity

Hosted on Asia’s largest Tier 4 hyperscale data center, *astTECS hosted predictive / preview dialers ensure top-tier reliability and the highest standards of data security. With robust VPN access, your operations stay protected always.

Flexible & Customizable

Built on the robust open-source platform, *astTECS cloud dialing solution adapts to your business needs. Customize dashboards, reports, and workflows to match your unique requirements.

Generate more leads with Cloud Predictive Dialer

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Key Features of *astTECS Cloud Call Center Solution

Real-time dashboards

Call recording

Call transfer & Conferencing

Call back scheduling

Call-back scheduling

Call disposition

Script assistance

Agent module & Admin module

Live Call Monitoring with listen, whisper & barge-in

Reporting module with agent performance

Choose the Right Dialer for Your Campaign.

Improve your Customer Service and enhance workforce productivity with our Inbound, Outbound and Blended Cloud Call Center Solutions

Preview Dialer

Enables agents to see customer details before the call is placed.
Ideal for high-value or complex conversations where personalization matters.

Predictive Dialer

Automatically dials multiple numbers and connects answered calls to available agents. Uses AI-based algorithms to reduce idle time and maximize agent productivity.

Click to Call Dialing

Allows agents to call customers instantly by clicking a number within the CRM or dashboard. Eliminates manual dialing and ensures faster response times.

Mobile-Based Dialing

Enables agents to make and receive calls through their mobile phones while connected to the cloud system. Ideal for remote teams and on-the-go sales or support agents.

Inbound Dialer

Handles incoming customer calls efficiently using intelligent routing and queue management. Supports real-time call monitoring and performance analytics.

Outbound Dialer

Automates outbound calling processes to connect agents with leads or customers. Supports campaign-based calling for sales, reminders, or follow-ups.

Blended Dialer

Combines inbound and outbound call handling in a single interface. Automatically switches agent mode based on call traffic and campaign needs.

IVR Supported Dialer

Integrates Interactive Voice Response for self-service call handling. Customers can interact via keypress or voice to route themselves to the right department.

Not Sure Which Dialer Suits You Best? Let’s Find Out Together.

Discover Your Perfect Dialer

Available Solutions

Pure Cloud Solution

In Pure Cloud Offering your entire infrastructure is hosted on*astTECS cloud platform including application and trunk lines. No worries for Gateway, SIP, PRI lines, internet leased lines etc. A fully managed service pay per use model.

Hybrid Cloud Solution

In Hybrid Cloud Offering, Cloud Agent application is hosted on *astTECS cloud platform whereas trunk lines are at the customer premise. You can also migrate your existing telephone line to *astTECS Data Center and continue using your existing numbers with *astTECS Cloud Call Center Solution.

*astDial (Mobile Dialer)

Run Call Center from your Android phone integrated with powerful features of call center – Auto Dialing, Manual Dialing, Preview Dialing, Extensive Inputs on Google forms and storage on Google Cloud, live monitoring, call disposition, and campaign management.

Cloud ACD Dialer for Enhance Customer Satisfaction & Workforce Efficiency